Digital consulting, custom software, automation and AI. We choose the direction based on your business processes and goals.
All solutions ↗System integration and data synchronisation
Connect business systems to transfer customers, orders and stock information with clear update rules, visible errors and controlled recovery.
Explore the solution01 / Who it is for
A manager corrects a customer address, but the warehouse still sees the old one. An order is copied twice, and two reports show different totals. In a small team, one person spends time moving information between tools. Across several departments, every change triggers more messages and checks. We examine these handover points and establish what information should move, who may change it and where the reference version belongs. The aim is to let each team work with consistent records without repeatedly entering the same details.
02 / What the project can include
We establish where each type of information is maintained: customer details, orders, availability or delivery. We define update directions and how simultaneous changes are handled, so one system does not accidentally overwrite a valid correction.
We define how to recognise the same customer or order across different systems. Required fields, duplicate checks and retry rules are agreed together, so sending a record again does not unintentionally create a second order.
A failed transfer needs an explanation and someone responsible for resolving it. We prepare discrepancy records, correction steps and controlled retries. Periodic comparisons help identify records that have fallen behind or transfers that still lack confirmation.
03 / Illustrative example
Imagine a business recording sales in one system and preparing deliveries in another. Once confirmed, an order is checked, matched to the existing customer and passed to operations. If required information is missing, the case stays visible for correction instead of being reported as a successful transfer. After correction, the transfer resumes without creating a duplicate order. Receipt confirmation and, where supported, delivery status return to sales. The salesperson can then answer the customer using the same order status that the warehouse sees.
04 / How we work
We identify the systems, people and information involved in a specific transfer. We check connection capabilities and available access before defining the proposed solution.
We choose reference sources, record identifiers and update directions. We decide how incomplete records, simultaneous changes and temporarily unavailable systems should be handled.
We prepare one defined connection and check transfers, confirmations, duplicates and errors. Your team confirms the outcome in both systems before the scope expands.
We establish who monitors errors, how differences are corrected and how transfers resume. We document recurring checks and the conditions that require the connection to be reviewed.
05 / What you receive
What the project can include
Where we start
Show us two systems where your team currently copies the same information, along with an example containing no sensitive data. Tell us where the record starts, who changes it and what the receiving system needs.
Discuss your system connections
