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AI website consultants

Turn questions about your offer into useful conversations

We build AI website consultants that explain your approved offer, clarify visitor needs and pass the right context to your team for the next step.

Explore the solution

01 / Who it is for

When your team understands the offer, but visitors do not

A visitor reads two pages, cannot tell which service fits and leaves or sends a vague inquiry. Meanwhile, colleagues keep explaining the same conditions. In a small business, the assistant can handle initial guidance and prepare questions for the owner. In an organisation with several service lines, it can distinguish requests and point to the appropriate team. We define what it can explain, when it should ask for clarification and when a colleague takes over. Visitors should always know they are speaking with an AI assistant.

02 / What the project can include

A conversation grounded in your actual offer

01

Answers from approved sources

We select the pages, descriptions and terms the assistant may use. Answers explain services in plain language and point to relevant information. When details are missing or sources disagree, the assistant asks for help instead of filling gaps with assumptions.

02

Clarifying the need

We design short questions about the visitor’s situation, intended outcome and relevant context. Answers guide the visitor to a suitable service or useful page, without a lengthy interview or recommendations beyond the company’s approved offer.

03

A handoff with context

When the visitor requests it or the assistant reaches a limit, the conversation can be passed to your team through an agreed channel. We prepare a summary of the need and open questions so a colleague can continue with useful context.

03 / Illustrative example

Illustrative example: turning “do you offer CRM?” into a clear inquiry

A visitor asks whether the company offers CRM. The assistant explains how a solution can be adapted to a business and asks what currently gets lost in customer follow-up. The visitor mentions inquiries spread across branches. The consultant points to the relevant explanation and offers to continue with a manager. With the visitor’s agreement, it prepares a summary and the necessary contact details for the team. It neither invents a price nor confirms a deadline. The manager receives context for a focused discussion.

04 / How we work

Preparing the consultant for real questions

  1. 01

    Choose useful conversations

    We start with common inquiries and your current offer. Together we define what visitors need to understand before requesting a conversation with your team.

  2. 02

    Set sources and boundaries

    We select approved information, assign responsibility for updates and define handoff situations. We agree which details the assistant may request and how saved conversations are handled.

  3. 03

    Build and check the dialogue

    We prepare conversations in the agreed languages and test incomplete questions, conflicting sources and requests outside your offer. We also check that human contact remains easy to find.

  4. 04

    Validate handoff and upkeep

    We test the route to the receiving team and accurate delivery confirmation. We establish how unclear answers are reviewed and how changes to the offer are reflected.

05 / What you receive

What your company receives

  • A consultant integrated into agreed pages, with approved sources and languages.
  • Conversation, data collection and team handoff rules.
  • A reviewed set of test conversations and an information update procedure.

What the project can include

Decisions before launch

  • Prices, availability and bookings require current sources and approved confirmation rules.
  • The assistant identifies itself as AI; visitors can request contact with a person.
  • We agree the necessary data, access to conversations and retention period; sensitive information requires a justified purpose.

Where we start

Discuss your project

Send us your service pages and a few questions visitors commonly ask. Tell us who receives inquiries so we can outline the conversation and the right point for a handoff.

Discuss your website consultant