01 / Who it is for
An idea with many features, but where to start?
Product discussions quickly collect accounts, messaging, payments and reports. It becomes difficult to explain which need the first release addresses and which features can wait. For a founder, we start with the intended user and the alternative they use today. Within an established company, we also identify who sponsors the project, who will run it and how it fits existing services. We turn these perspectives into a shared scope, with explicit assumptions and questions that can be tested before development begins.